Workflow Automation
The use of technology to automatically execute a series of business processes or tasks to improve efficiency and accuracy.
Detailed Definition
Workflow automation refers to using software and technology (including AI agents) to automatically execute, manage, and optimize a series of repetitive business processes or tasks. The goal is to reduce manual intervention, improve operational efficiency, reduce error rates, and accelerate process execution. AI agents play an increasingly important role in workflow automation, as they can handle more complex decisions, adapt to changes, and integrate with other systems, enabling more intelligent and flexible automation. Modern workflow automation systems often combine rule-based automation with AI-powered decision-making to create more robust and adaptive solutions for businesses.
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