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Human-Agent Interaction

Human Factors
Letter: H

The study and design of interfaces and interactions between humans and AI agents.

Detailed Definition

Human-Agent Interaction (HAI) is an interdisciplinary field focused on understanding, designing, and optimizing the interactions between humans and AI agents. This field draws from human-computer interaction, cognitive science, and AI research to create more intuitive, effective, and satisfying experiences when humans work with AI systems. HAI encompasses various aspects including interface design, communication protocols, trust building, transparency, and collaboration patterns. Key considerations include how to make AI behavior predictable and understandable to humans, how to design appropriate levels of autonomy, and how to handle situations where human and AI capabilities complement each other. As AI agents become more sophisticated and autonomous, HAI becomes increasingly important for ensuring these systems are usable, trustworthy, and beneficial. Research in this area informs the development of conversational interfaces, collaborative AI tools, and autonomous systems that need to work effectively alongside humans in various domains.